Privacy Policy

This Policy applies between you, the User of this Web Site, and Ríomhaire Solutions, the owner and provider of this Web Site. This Policy pertains to our use of any and all Data collected by us concerning your use of the Web Site and any Services or Systems therein.

1 **Our Promises**
This policy is applicable between you and Ríomhaire Solutions, the owner and provider of this website. It governs our use of any and all data collected by us in relation to your use of the website and any services or systems therein.

Our commitments to you and any data you provide us are:
– We will safeguard your data and maintain your privacy.
– We will only gather and process your data when necessary.
– We will neither sell, lease, distribute, nor publicize your personal information.
– We will not send you spam; we detest it as much as you do!

**Definitions and Interpretation**
In this Policy, the subsequent terms shall have the meanings outlined:

– “Account” – Refers to the personal information, Payment Information, and credentials used by Users to access Material and/or any communications System on the Web Site.
– “Content” – Encompasses any text, graphics, images, audio, video, software, data compilations, and any other form of information capable of being stored in a computer that appears on or is a part of this Web Site.
– “Cookie” – A small text file placed on your computer by Ríomhaire Solutions when you visit certain sections of this Web Site. This allows us to recognize repeat visitors and analyze their browsing habits within the Web Site. Where e-commerce facilities are available, Cookies may be used to store your Browsing History. Further details are in Clause 10 of this Policy.
– “Data” – Refers to all information that you submit to the Web Site, including but not limited to Account details and information submitted using any of our Services or Systems.
– “Service” – Any online facilities, tools, services, or information that Ríomhaire Solutions offers through the Web Site, either currently or in the future.
– “System” – Any online communications infrastructure that Ríomhaire Solutions provides through the Web Site, either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities, and email links.
– “User” / “Users” – Any third party that accesses the Web Site and is not employed by Ríomhaire Solutions and acting during their employment.
– “Web Site” – The website you are currently using (www.riomhaire.ie) and any sub-domains of this site (e.g. blog.riomhaire.ie) unless explicitly excluded by their terms and conditions.

**Personal Data we might collect from you**
Personal Details, such as:
– Name, Gender, Job Title, Profession
Contact Information, like:
– Email Addresses, Telephone Numbers
Demographic Information, including:
– Postcode, Preferences, and Interests
Financial Information, for instance:
– Credit / Debit Card Numbers
Your Website Interaction Information, like:
– IP Address, Geological Location, Device and Operating System, Internet Browser Type and Version, URLs regarding how you arrived at this website, your activity on this website, and where you depart to.
Refer to Clause 8.0 for accessing any Personal Data we might have gathered.

**Why we might collect your Personal Data**
The data mentioned above might occasionally be required by us to offer you the best possible service and experience when using our website.

Specifically, the collected data might be used by us for purposes such as:
– Internal record-keeping.
– Enhancement of our products/services.
– Sending promotional materials via email that might interest you.
– Contacting for market research, which might be done using email, telephone, fax, or mail. Such information might be used to customize or update the Website.

2 **Data Collected**
Without limitation, any of the following Data might be collected:
2.1 Name;
2.2 Gender;
2.3 Job title;
2.4 Profession;
2.5 Contact details like email addresses and phone numbers;
2.6 Demographic details like postcode, preferences, and interests;
2.7 Financial details like credit/debit card numbers;
2.8 IP address (automatically collected);
2.9 Web browser type and version (automatically collected);
2.10 Operating system (automatically collected);
2.11 A list of URLs starting with a referring site, your activity on this Web Site, and the site you exit to (automatically collected);
2.12 Cookie information (refer to Clause 10 below).

3 **Our Use of Data**
3.1 Any personal Data you provide will be retained by Ríomhaire Solutions for as long as you utilize the Services and Systems available on the Web Site. Data that you might submit through any communications System we might offer could be retained for a longer duration of up to 6 months.
3.2 Unless legally obliged or permitted, and subject to Clause 4, your Data won’t be disclosed to third parties. This includes our affiliates and/or other companies within our group.
3.3 All personal Data is securely stored in line with the principles of the Data Protection Acts 1988-2018. For more on security, see Clause 9 below.
3.4 Any or all of the above Data might occasionally be required by us to provide you with the best possible service and experience when using our Web Site. Specifically, Data might be used by us for reasons such as:
3.4.1 Internal record-keeping;
3.4.2 Enhancement of our products/services;
3.4.3 Sending promotional materials via email that might interest you;
3.4.4 Contacting for market research, which might be done using email, telephone, fax, or mail. Such information might be used to customize or update the Web Site.

4 **How we store and safeguard your Personal Data**
Unless legally obliged or permitted, and subject to Clause 6.0, your data won’t be disclosed to third parties. This includes our affiliates and/or other companies within our group.

All personal data is securely stored in line with the principles of the Data Protection Acts 1988-2018.

Data security is paramount to us, and to safeguard your data, we have implemented suitable physical, electronic, and managerial procedures. Specifically, we use systems like:
– Admin IP whitelisting
– Two-step authentication
– Regular software updates
– Enforcing robust passwords
– Educating clients on security

**Third-Party Web Sites and Services**
Ríomhaire Solutions might occasionally employ the services of other parties for tasks that might include, but aren’t limited to, payment handling, delivery of purchased items, search engine facilities, advertising, and marketing. The providers of such services do have access to certain personal Data provided by Users of this Web Site. Any Data used by such parties is used only to the extent required by them to perform the services that Ríomhaire Solutions requests. Any use for other purposes is strictly prohibited.

Moreover, any Data processed by third parties must be processed within the terms of this Policy and in line with the Data Protection Acts 1988-2018.

**How long we retain your Personal Data**
Any personal data you provide will be retained by us for as long as you utilize the services and systems available on the website.

The data that you might submit through any communications system we might offer could be retained for a longer duration of up to 12 months.

**Usage of Third Party Websites and Services concerning your Personal Data**
We might occasionally employ the services of other parties for tasks that might include, but aren’t limited to:

– Payment handling
– Delivery of purchased items
– Search engine facilities
– Advertising
– Marketing

The providers of such services do have access to certain personal data provided by Users of this website. Any data used by such parties is used only to the extent required by them to perform the services we request. Any use for other purposes is strictly prohibited.

Moreover, any data processed by third parties must be processed within the terms of this policy and in line with the General Data Protection Regulation 2018 (GDPR).

5. **Changes of Business Ownership and Control**
5.1 Ríomhaire Solutions might occasionally expand or reduce its business, which might involve the sale of certain divisions or the transfer of control of certain divisions to other parties. Data provided by Users will, where relevant to any division being transferred, be transferred along with that division, and the new owner or party gaining control will, under the terms of this Policy, be allowed to use the Data for the purposes it was provided by you.

5.2 If any Data provided by Users is transferred in such a manner, you won’t be notified in advance or informed of the changes.

6. **Controlling Access to your Data**
6.1 Whenever you’re required to provide Data, you’ll be given options to restrict our use of that Data. This might include:
6.1.1 Using Data for direct marketing purposes; and
6.1.2 Sharing Data with third parties.

7 **How you can control our access to your Personal Data**
Whenever you’re required to provide Data, you’ll be given options to restrict our use of that Data. This might include:
– Using Data for direct marketing purposes
– Sharing Data with third parties

You might also access certain areas of the website without providing any Personal Data. However, to use all services and systems available on the website, you might need to provide Account Information or other data.

You can limit your internet browser’s use of cookies. For more details, refer to Clause 9.0 below.

**Your Right to Withhold Information**
7.1 You can access certain areas of the Web Site without providing any Data. However, to use all Services and Systems available on the Web Site, you might need to provide Account information or other Data.
7.2 You can limit your internet browser’s use of Cookies. For more details, refer to Clause 10 below.

8 **How you can access your Personal Data**
You can access your account anytime to view or amend the data. You might need to modify or update your Data if your circumstances change.

Additional data regarding your marketing preferences might also be stored, and you can change this at any time.

You can inquire if we’re keeping personal data about you by:
– Emailing us at – info@riomhaire.ie

Upon request, we’ll provide you with a readable copy of the personal data we have about you, although we might require proof of your identity. We allow you to challenge the data we hold about you, and if appropriate, you can have the data amended, erased, or completed.

If you wish to access, amend, remove, and/or move your Personal Data that we might hold, please contact us using the details below:
Name/designation: Karl Ó hInneirghe
Phone Number: 01 8477550
Email address: info@riomhaire.ie

**Accessing your own Data**

8.1 You can access your Account anytime to view or amend the Data. You might need to modify or update your Data if your circumstances change. Additional Data regarding your marketing preferences might also be stored, and you can change this at any time. You can inquire if we’re keeping personal data about you by sending an email to this address – info@riomhaire.ie . Upon request, we’ll provide you with a readable copy of the personal data we have about you, although we might require proof of your identity.

9 **Security**

9.1 Data security is paramount to Ríomhaire Solutions, and to safeguard your Data, we have implemented suitable physical, electronic, and managerial procedures.
9.2 Specifically, we use systems like:
9.2.1 Admin IP whitelisting

10 **Cookies**
10.1 Ríomhaire Solutions might set and access first-party Cookies on your computer. Cookies that might be placed on your computer are detailed in Schedule 1 to this Policy. These Cookies are integral to the services provided by the Web Site to you.

10.2 You can choose to enable or disable Cookies in your web browser. By default, your browser will accept Cookies; however, this can be altered. For further details, please consult the help menu in your browser. Disabling Cookies might prevent you from using the full range of Services available on the Web Site.

10.3 You can delete Cookies, but you might lose any information that enables you to access the Web Site more quickly.

10.4 The Web Site uses third-party Cookies detailed in Schedule 2 to this Policy for the purposes described therein. These Cookies aren’t integral to the services provided by the Web Site to you and can be blocked at your discretion via your internet browser’s privacy settings. Ensure your internet browser is up-to-date and consult the help and guidance provided by your browser’s developer if you’re unsure about adjusting your privacy settings.