Privacy Policy
This Privacy Policy governs the relationship between you, the user of this website, and Ríomhaire Solutions, the owner and provider of this website. It outlines how we handle any data collected from your use of the site, our services, and any systems therein.
1. Our Commitments to You
We take your privacy seriously and make the following promises regarding your data:
- Data Protection: We will protect your data and respect your privacy.
- Minimal Collection: We will only collect and process data that is necessary.
- No Selling: We will not sell, rent, or share your personal information with third parties.
- No Spam: We won’t send you unsolicited emails—you hate spam, and so do we!
2. Definitions
- Account: Refers to personal and payment information, as well as credentials used to access services or communications systems on the website.
- Content: Includes any text, images, audio, video, software, or data compilations that appear on the website.
- Cookie: A small text file placed on your device that helps us track usage and improve user experience.
- Data: Any information submitted to the website, including personal, financial, or system-related details.
- Service: Any tools or services provided via the website, either current or future.
- System: Any communication infrastructure we offer, such as email, message boards, or live chat.
- User: Any person accessing the website who is not an employee of Ríomhaire Solutions during their course of employment.
- Website: The site you are currently using (www.riomhaire.ie) and any related subdomains.
3. Personal Data We Collect
We may collect the following personal data from you:
- Personal Information: Name, gender, job title, profession.
- Contact Information: Email address, phone number.
- Demographic Information: Postcode, preferences, interests.
- Financial Information: Credit or debit card details.
- Website Interaction: IP address, device type, operating system, browser, and browsing activity on our site.
4. Why We Collect Your Data
We may collect your data for the following reasons:
- Internal Record-Keeping: To keep accurate business records.
- Service Improvement: To enhance our products and services.
- Marketing: To send relevant promotional materials, with your consent.
- Market Research: To contact you for feedback on our products and services.
5. Data Use and Retention
- Retention: We will store your data for as long as necessary to provide services or for up to 6 months after service use.
- Use: Data may be used for record-keeping, improving our services, and direct marketing (with your consent).
- Disclosure: We will not disclose your data to third parties without your consent unless required by law.
6. Data Security
Your data is securely stored in accordance with the Data Protection Acts 1988-2018. Our security measures include:
- Admin IP whitelisting
- Two-factor authentication
- Regular software updates
- Strong password policies
- User education on security
7. Third-Party Services
We may engage third parties for services like payment processing or marketing. These providers will have limited access to your data only to fulfill their tasks and must comply with this policy and relevant data protection laws.
8. Data Access and Control
You have the right to:
- Access and Amend: View and amend your personal data at any time through your account.
- Withhold Information: Access parts of our website without providing personal data. However, full access may require the submission of certain data.
- Cookies: Control the use of cookies through your browser settings. See Clause 10 for more on our cookie usage.
9. Data Requests
To inquire about or request changes to the personal data we hold about you, please contact:
- Name/Designation: Karl Ó hInneirghe
- Phone: 01 8477550
- Email: info@riomhaire.ie
We may request proof of identity for security reasons before providing access to your data.
10. Cookie Policy
- First-Party Cookies: Used to improve user experience and site functionality.
- Third-Party Cookies: May be used for analytics or advertising. These are optional and can be disabled through your browser settings.
You can delete cookies at any time, but this may limit your access to certain features of our website.
